Ever wondered if your customer has received and viewed an invoice you sent? We fixed this issue. Easily check to see if your invoice has been viewed by going to the "Invoices" screen and you'll see "Viewed" next to the status.
The Big Picture
Every email that is delivered through FieldGroove is tracked. We check to see if it was delivered to the recipient's inbox and if it was viewed...in fact we track how many times it's been opened.
You can view this from several places in the application:
- "Invoices" screen
- "Job" screen > Invoices tab
- "Customer" screen > Invoices tab
You can also view emails that have been manually and automatically generated from the system. We feel this makes the CRM a better tool for you to follow up on any communication with your customers!